PRIVACY POLICY

Privacy Policy for Performance Rx
Effective Date: 11/27/2024

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At Performance Rx, we respect your privacy. Your phone number will be used exclusively to send you messages you have opted to receive based on your explicit consent. We do not sell or share your personal information with third parties. You can opt out of receiving these messages at any time by replying STOP to any of our SMS communications.

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1. Information We Collect

We collect different types of personal and non-personal information to provide you with a better experience and to enhance our services.

Personal Information

When you visit our website or use our services, you may provide us with the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.

• Health and Wellness Information: Details related to your health, injury history, medical conditions, and other personal health data relevant to our chiropractic and rehabilitation services.

• Payment Information: Credit card or payment details if you make a purchase or book services through our website.

Non-Personal Information

We may collect non-personal information automatically, such as:

• Log Data: This includes your IP address, browser type, operating system, and the pages you visit on our site.

• Cookies: We may use cookies and other tracking technologies to collect data about your browsing activities to improve our website’s performance and user experience. You can manage cookies through your browser settings.

2. How We Use Your Information

We use your personal and non-personal data for the following purposes:

• To provide chiropractic, rehabilitation, and fitness services.

• To communicate with you about appointments, services, promotions, and updates.

• To process payments for services rendered.

• To improve the functionality and content of our website.

• To comply with legal and regulatory obligations.

3. Sharing Your Information

We will not share your personal information with third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers (e.g., payment processors, hosting providers, email marketing services) to facilitate services you have requested.

• Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred.

4. Third-Party Services

We may use third-party services to help us analyze website usage, process payments, or provide targeted advertising. These services may collect information on our behalf, such as:

• Google Analytics: We use Google Analytics to analyze website traffic and usage patterns. Google may collect and store your information. For more information, visit Google’s Privacy Policy.

• Payment Processors: We may use third-party payment processors such as PayPal or Stripe to securely handle financial transactions. These processors have their own privacy policies, which you should review.

5. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request to update or correct any inaccurate or incomplete data.

• Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

• Opt-Out: You can opt out of receiving marketing emails or promotional messages at any time by using the unsubscribe link in the email or contacting us directly.

If you are located in the European Union (EU) or the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to object to the processing of your data and the right to data portability.

6. Security of Your Data

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of internet transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Performance Rx
www.prxsportsrehab.com
Email: dr.garratt@prxsportsrehab.com
Phone: +1 (386) 222-0903